Red Canary Managed Detection and Response

Factual Product Summary

Red Canary Managed Detection and Response is a managed security service offered by Zscaler. Its documented scope centers on managed threat detection and response across security telemetry. Capabilities - Managed threat monitoring: Adds a service team to the monitoring and assessment of supported security signals. - Human-led investigation: Provides analyst involvement in reviewing activity and deciding how a threat should be handled. - Threat hunting services: Adds a proactive search for suspicious activity to the managed service scope described by the vendor. - Response and containment support: Assists with the response steps included in the service agreement and technical deployment. - Security tool integration: Uses supported security tools or telemetry as part of the managed detection workflow. - Incident communication: Provides a channel for communicating findings and the actions required from the customer. Use and operational context Red Canary's managed service is part of Zscaler's security portfolio. Assess the supported security data sources, the analyst investigation workflow and the way reviewed threats are communicated, while confirming the response permissions granted by the customer. Deployment and evaluation Deployment: Managed service with provider-led monitoring and response within the agreed service scope. Before adoption, review supported data sources, response authority, escalation responsibilities and the actions included in the service agreement. Assign an owner for administration, document required permissions and identify how the product or service will fit the existing operating process. Buyer questions - What is the main purpose? Red Canary Managed Detection and Response focuses on adding expert monitoring and response to supported telemetry. - What should a proof of concept establish? Test the listed capabilities against representative service deliverables, record useful results and unresolved gaps, and confirm who handles follow-up work. - What should be confirmed before purchase? Ask the vendor which edition or service scope includes the required features, which dependencies must be configured and what licensing or contract terms apply. Pricing has not been verified for this catalog.